Effective Date: May 1, 2025
Metropolitan Village ("we", "our", or "us") is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit www.metropolitanvillage.com (the "Site").
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Contact Forms: Name, email address, phone number, and message content.
- Newsletter Sign-ups: Email address.
- Housing Inquiry Forms: Housing preferences, household size, income range.
b. Automatically Collected Information
- Cookies and Analytics: We use tools like Google Analytics to collect data such as browser type, pages visited, time spent, and general location (city/state).
- Device Information: IP address, device type, and operating system.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer service.
- Match you with relevant housing or community services.
- Share project updates, newsletters, or promotional content (only if you opt-in).
- Improve our Site, analytics, and digital experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your information. We may share limited information with:
- Service Providers (e.g., web hosting, email delivery, analytics tools).
- Affiliated Partners involved in housing, health, or community services.
- Legal Authorities when required by law or to protect our legal rights.
4. Your Choices
You can:
- Opt-out of marketing emails anytime using the unsubscribe link.
- Disable cookies via your browser settings.
- Request access to, or deletion of, your personal information by contacting us at leasing@metropolitanvillage.com.
5. Data Security
We take data security seriously. We use encryption, secure servers, and access controls to protect your personal information. However, no system is 100% secure—so we encourage you to be mindful of the data you share online.
6. Children’s Privacy
This Site is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that we’ve unintentionally collected such data, we will delete it promptly.
7. Links to Other Websites
Our Site may include links to external websites (e.g., partner organizations). We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised "Effective Date." Your continued use of the Site means you accept the updated terms.
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Email: privacy@metropolitanvillage.com
Mail: Metropolitan Village, 939 Metropolitan Village Court, Winston-Salem, NC